![Not Taking Things Personally](https://www.serenelyrapt.com/wp-content/uploads/2018/05/Subtle-Art-of-Not-Taking-Things-Personally-780x500.jpg)
“PFA invoice template. Update and send to process payment.” Thus went the terse email I received from the accounts department of a client. The sender of the mail was a lady I had never interacted with. The attached document was a simple word file template with blank spaces where my own details of the job […]